Tuesday, October 13, 2020

Yelp! will flag businesses with reports of racism, but there are already reports of problems

Yelp! has announced it will post racism alerts on the pages for business’s reviews, with a heightened level when there is credible evidence (from reliable media sources) of racist behavior.

There are two levels, a “Public Information Alert”, and a “Business Accused of Racist Behavior Alert”, the second of which requires more corroboration. .

Kim Lyons has a fairly detailed story in The Verge, which includes mention of tools that can be used by black-owned businesses to identify as such.  There is some controversy over when behavior is really viewed as racist (microaggressions). 

Louis Rossmann reports a fake Yelp review against his business so obvious because the poster used a picture of George Floyd and claimed to live in Minnesota, when Louis (and his cat) is in NYC.   Yelp wpi;d not take this new account review down.

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